1. Who We Are
- Data Controller: JEWELLAGOLD AB
- Address: Ronnebygatan 23,
37133 karlskrona - Org. num : 5593566697
- Contact Email: kontakt@jewellagold.se
We are responsible for deciding how we hold and use personal data collected through our Site.
2. What Personal Data We Collect
We collect different types of personal data depending on how you interact with our Site and services.
2.1 Information You Provide to Us Directly
- Contact Information: Such as name, email address, phone number, and shipping/billing address.
- Account Information: If you create an account with us, we collect your username and password.
- Payment Information: Payment card details and other financial information necessary to complete your purchases. (Note: We typically use third-party payment processors; see Section 5 for details.)
- Correspondence: Any communications you send or submit to us (e.g., through customer support inquiries or reviews).
2.2 Information Collected Automatically
- Usage Data: We automatically collect certain data when you visit, use, or navigate the Site. This may include IP address, browser type, operating system, referring URLs, and pages visited on the Site.
- Cookies and Similar Technologies: We may collect data through cookies, pixels, and similar technologies to identify you and record your preferences (see Section 4).
2.3 Data from Third Parties
We may receive personal data about you from third parties, including:
- Social Media Platforms: If you choose to log in via a social media account or interact with our social media pages.
- Marketing/Advertising Partners: Analytics providers or advertisers may share aggregated data about user interactions or advertising performance.
3. How We Use Your Information
We use personal data for various purposes, including:
- Order Fulfillment: Processing your purchases, returns, and exchanges.
- Account Creation & Management: Setting up and managing your user account.
- Communication: Sending updates, transactional emails, and responding to queries or requests.
- Marketing: Sending promotional materials and special offers, unless you have opted out.
- Site Improvements: Understanding user behavior on our Site to enhance user experience, products, and services.
- Legal Compliance: Complying with applicable laws, regulations, and legal processes.
We only collect and process personal data where we have a legal basis to do so under the General Data Protection Regulation (GDPR) or other applicable laws (e.g., fulfilling a contract, legitimate interests, or your consent).
4. Cookies and Other Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings.
- Analyze site usage and performance.
- Deliver targeted advertising and relevant marketing messages.
You can adjust your browser settings to refuse certain cookies or to alert you when cookies are being sent. Please note that if you block or reject cookies, some features of our Site may become unavailable or may not function properly.
5. How We Share Your Information
We may share your data with:
- Service Providers: Third parties who perform services on our behalf, such as payment processors, hosting providers, email providers, and shipping companies.
- Advertising and Analytics Partners: Providers that assist us with advertising, marketing campaigns, and analytics (e.g., Google Analytics).
- Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business to another company.
- Legal and Regulatory Authorities: If required by law or if we believe it is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.
We do not sell your personal data to third parties.
6. International Data Transfers
We primarily process data within the European Economic Area (EEA). However, if your personal data is transferred to a recipient outside the EEA, we ensure appropriate safeguards, such as the European Commission’s Standard Contractual Clauses or other lawful mechanisms, to protect your data.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law. Once the retention period expires, we will securely delete or anonymize your information.
8. Security
We implement technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, or disclosure. While we strive to protect your information, no security system is impenetrable. Therefore, we cannot guarantee the absolute security of your data.
9. Your Rights and Choices
Under the GDPR (and similar privacy laws), you may have certain rights regarding your personal data, including:
- Right of Access: You can request to know what personal data we hold about you and how it is processed.
- Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
- Right to Erasure: You can request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You can request to limit how we process your personal data.
- Right to Data Portability: You can request your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to our processing of your personal data under certain circumstances.
- Right to Withdraw Consent: If processing is based on your consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at [Your contact email address]. We may ask you to verify your identity before responding to such requests.
If you believe your data protection rights have been violated, you have the right to file a complaint with your local supervisory authority (in Sweden, that is the Swedish Authority for Privacy Protection), or any other EU data protection authority.
10. Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately so we can delete the information.
11. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Last updated” date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Jewella Gold
Ronnebygatan 23
37133 karlskrona
Email: kontakt@jewellagold.se